I found out this bakery at the Canada's Bridal Show. They had a good promotion for the selected wedding cake displayed for $399 including delivery and setup. Most of the cakes displayed had at least 3 tiers. It was quite chaotic to even get the deposit.
Two weeks after the purchase, my parents and I went to the store to taste the cake. It was another chaos at the store. There were so many people, we had to wait for 30 minutes before we were being served. The sale person of course asked if I want to "upgrade" my wedding cake to some other cakes they have. Once I said "no, I like the one I chose", her face turned black and disappeared. Another staff gave us cake to try and I had to hunt that lady (initially greet us) to place the details about my cake.
After the tasting, I tried to call them several times to make an appointment to pay for the cake. There was no answer and no return call even if I left several messages. Finally I got a hold of a person after Christmas (less than 1 month prior to my wedding), he said the store was under renovation. Well, that info should be clearly stated on the answering machine. When I asked to have the cake delivered at certain time to coordinate time with the venue. NOPE, the person on the other side of the phone said, well we'll delivery from 12-4pm and that cannot be changed regardless.
The taste of the cake is not too bad, at least it was moist enough for the bottom part served. The price was good compare to other bakery. Service, well don't expect them have excellent service. It's hard to get a hold of them and they are not following through with their service.